The Museum is committed to making its facilities accessible to all visitors. Discounted admission ($3) is available for people with disabilities, and free admission is extended to one accompanying care partner. Visitors may present their half-fare MetroCard, Access-A-Ride ID, or speak to a Visitor Services Associate upon arrival. These may also be presented to be eligible for a Student/Senior membership.
All of our workshops and school programs are adaptable for visitors with special needs. If visiting with a school group, please specify student needs when scheduling your trip so we can best prepare for your visit.
Throughout April 2023, the Museum has sensory kits available upon request at the front desk for autistic visitors, and a sensory-friendly space has been set up in the third-floor Media Lab. A sensory-friendly space is also available—see a Visitor Services associate at the front desk or a security guard.
The Museum is fully accessible by wheelchair. A wheelchair is available to borrow free of charge on a first-come, first-served basis. Reservations are not accepted. ID must be left with Visitor Services staff.
Guide dogs and animals for assisted therapy are welcome at the Museum.
Visitor Services and Security staff are available to assist with first aid.
Access Mornings at MoMI
Offered the first Saturday of each month (June 2023–May 2024), free Access Mornings at MoMI are dedicated to families with children on the autism spectrum and give families an exclusive opportunity to explore exhibitions and participate in workshops that begin at 11 a.m., before the Museum opens to the public.
Activities range from hands-on craft-making to digital video workshops facilitated by trained Museum educators and local puppeteers. To reduce overstimulation in the galleries the volume is reduced or turned off and videos unrelated to the program’s theme are kept off.
All ticket sales are final—no refunds or exchanges. All tickets are available on a first-come, first-served basis. Unless otherwise noted, film tickets may be purchased in advance online or in person. There is a $1.50 transaction fee per ticket for all online purchases. (Transaction fees are waived for Museum members at the Individual level and above.) Same-day general Museum admission is available to ticket holders for an additional $5 per ticket.
Advance purchase of Museum admission: General admission tickets are available for purchase online, and are valid for one year from date of issue. Click here to purchase and to see terms and conditions.
Children under the age of 14 must be accompanied by an adult of 18 years or older. To ensure the safety and security of the Museum’s artifacts, strollers, umbrellas, and large bags (including all backpacks) are not permitted in the galleries. These items may be checked for free at the admissions desk. Gallery admission is free for New York City teachers with valid ID (tickets for screenings are not included). Admission is also free for active duty service members in uniform or with proper ID. Group visits may be arranged by appointment. Please click here for information about group visit policies and reservation information.
Cell phone calls are not permitted in the galleries or theaters. Silent use, such as text messaging, is allowed in the galleries only.
Free Public Wi-Fi
The Museum offers free public wi-fi throughout the building. To access, please select the network "MomiPublic." Once connected, open a browser to accept the terms of service; then enjoy up to five hours of high-speed connection.
Photography and Recording
Photography, videography, and audio recording for personal use is permitted in most gallery and lobby areas of the Museum unless otherwise noted. Flash photography, tripods, and camera extension poles (selfie sticks) are not allowed anywhere in the Museum. Photography, videography, and audio recording are prohibited in the theater during screenings. No photographs, video, or audio recording or transcriptions may be reproduced, distributed, or sold without written permission from the Museum.
Food and Drink
Food and drink are available for purchase in the café. Food and drink are not permitted in the Museum's galleries. Popcorns, snacks, and water purchased at the Cafe are permitted in the theaters. No outside food or drink are allowed in the Museum or its Courtyard.
Moving Image defines a group as ten or more persons who arrive together. Groups are eligible for discounted rates; reservations required. For additional information or to make a reservation, please call 718 777 6820, Tuesday to Saturday, 9:30 a.m. to 5:30 p.m., or send an email to email@example.com.
Teachers planning a class visit can learn about the Museum’s Education programs here or by calling 718 777 6820.
MoMI is not responsible for lost, misplaced, or stolen items. If you have left something behind at the Museum, please call 718-777-6800 or email firstname.lastname@example.org with a description of the item.
MoMI Member and Visitor Code of Conduct
Please review the visitor guidelines outlined below prior to your visit. Museum of the Moving Image strives to create a safe and welcoming environment for all visitors. By visiting in person, you agree to abide by these policies, and Museum of the Moving Image reserves the right to ask those whose conduct violates these guidelines to leave the premises, and may result in the termination of membership.
- Any action or behavior that is disruptive or potentially harmful to others. Verbally abusive, harassing, discriminatory, or threatening statements or behavior toward museum staff, volunteers, or other visitors is prohibited.
- Leaving minors under the age of 14 unattended. All children under the age of 14 must be accompanied by an individual of 18 years or older.
- Soliciting, loitering, political campaigning, selling of any kind, distributing or posting of unauthorized materials.